Welcome to Sri Bhagyalakshmi Tours & Travels (“SBLT”). By accessing our website, submitting enquiries, making bookings, or using any of our services through online or offline channels, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our services.

1. Scope of Services

SBLT provides travel-related services including tour packages, vehicle rentals, pilgrimage tours, holiday planning, and related travel assistance through its website, mobile platforms, WhatsApp, phone calls, advertisements, offices, and other customer interaction channels (“Sales Channels”).

2. User Responsibility

Users agree to:

• Provide accurate and complete information during enquiries and bookings
• Verify booking details, travel dates, and passenger information before confirmation
• Comply with applicable laws, travel regulations, and service provider rules

SBLT shall not be responsible for issues arising due to incorrect or incomplete information provided by the user.

3. Bookings & Payments

• All bookings are subject to availability and confirmation by respective service providers
• Prices, inclusions, and exclusions will be communicated before confirmation
• Payments must be made as per the agreed terms
• Payment-related details are processed securely through authorized channels

4. Cancellations, Changes & Refunds

• Cancellation and refund policies vary depending on the service, package, or third-party provider
• Any changes or cancellations must be requested within the timelines communicated at the time of booking
• Refunds, if applicable, will be processed as per the agreed policy and service provider terms

5. Third-Party Service Providers

SBLT acts as a facilitator between users and third-party service providers such as hotels, transport operators, and other vendors. SBLT is not responsible for acts, omissions, delays, or deficiencies of such third parties.

6. Communication & Marketing Consent

By submitting your contact details, you consent to receive communications from SBLT via phone calls, SMS, WhatsApp, email, or Meta platforms for:

• Enquiry follow-ups
• Booking confirmations and updates
• Promotional offers and travel-related information

You may opt out of promotional communications at any time.

7. Website Usage

Users agree not to:

• Misuse the website or its content
• Attempt unauthorized access to systems or data
• Use the website for unlawful or fraudulent purposes

All website content, including text and images, is the property of SBLT unless stated otherwise.

8. Limitation of Liability

SBLT shall not be liable for:

• Any indirect, incidental, or consequential losses
• Delays, cancellations, or service disruptions beyond its control
• Losses arising from natural calamities, government actions, or force majeure events

9. Intellectual Property

All content, logos, designs, and materials on the website are the intellectual property of SBLT and may not be used without prior written permission.

10. Modifications to Terms

SBLT reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on the website and will be effective immediately upon posting.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact: